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Thursday, January 12, 2012

Should We Always Deploy Content Management Systems?


Content management systems are a wonderful tool for empowering website owners. Most of us have witnessed the power and ease of use of CMSs like Drupal andWordPress. They have changed the web development industry in a significant way.
Now, even average Internet users who have very little technical knowledge can have the ability to run and manage websites without any help from trained web developers.
Because of this CMS revolution, a major segment of the web development industry — dedicated to developing simple to complex CMSs for a broad set of users and premium themes for popular publishing platforms — has blossomed.
There are quite a few benefits to developing a site powered by a CMS. Chief among them is that the website owner is able to add and manage their website’s content, thus keeping visitors interested and search engines tuned in. And for the web professional, he has much less responsibility in maintaining the website.
But is empowering the business owner with a CMS always the way to go?Sometimes leaving tasks such as website maintenance and system upgrades to a professional leads to better results for the owner.
To explore the question of whether or not we should always deploy content management systems for our clients, let us first go through some types of clients who would not fully benefit from them.

Owners of Static Websites

Not all websites have content that constantly changes. Websites for small- to medium-sized businesses and brochure websites that provide relatively static information usually require only a few changes throughout the year, such as when featuring a new product or making an event announcement.
These websites just include an overview of the business, a presentation of its products and the company’s contact information. We see this with restaurants, small shops and local organizations (such as a non-profit animal shelter’s website).
Such business owners usually have a small budget, so the extra cost of a CMS might be unnecessary if they don’t use it to its full potential. Asking a professional to make a couple of changes per year could be easier and cheaper.

Owners Who Don’t Want to Be Empowered

When I entered the Web industry, I assumed that every business owner would absolutely want a CMS to manage their content. But then I had a string of clients who made it clear that they wanted absolutely no involvement in technical matters or that they would just rather a professional maintain their website after launch. This is when I decided to cater my services to this category of clients.
Some clients simply don’t want to be empowered for various reasons; whether it’s because they’re not the best of friends with technology or they just don’t want to add to their existing workload and responsibilities.
By hiring a professional, clients that fall in this category feel more confident in the changes being made to their website and they have one less thing to worry about.
Many of my clients have told me that it’s like hiring an accountant to manage their finances or a secretary to manage the office; the work is done more efficiently, and the owner has more time to focus on their field of expertise.

Owners of Websites with a Shelf Life

Some websites have an expiration date. These usually support an event, such as a conference, a cultural event or a promotion of a special deal on a product. The website promotes the event ahead of time, stays up during the event and a little while afterwards.

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